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How can organisations integrate AI successfully and safely when faced with growing challenges?

by | Feb 4, 2025 | Blog

Many businesses are still grappling with how to integrate AI successfully into their operations. Despite the early hype and excitement, many organisations are now hit with the severe reality of AI, facing significant hurdles. In fact, only 11% of of CIOs have fully implemented AI technology due to technical and organisational challenges, despite them recognising its significance to their business (SalesForce, 2024). This is a result of several factors:

📈Rapid Technological Advancements

With AI evolving so quickly, businesses are finding it difficult to determine which solution will genuinely improve efficiency and productivity for them.

❓The Why

Many companies still fail to fully understand why they want AI in the first place. They focus more on the technology than on aligning it with their own business objectives.

💡 Lack of Expertise & Skill Gaps

Leaders are lacking confidence; they fear rushing AI adoption and don’t feel ready to use it responsibly, whilst employees lack the AI expertise and literacy. As well as companies struggling to find talent with the right AI skills – knowledge on both the implementation and the technology combined.

💰High Implementation Costs

The cost of AI integration often exceeds initial expectations, and with business costs already set to rise again this year, it’s crucial to assess where AI can add the most value within the organisation.

📊Data & Infrastructure Gaps

The results are only going to be as good as it’s data. AI requires vast amounts of high-quality data, and many organisations still lack the necessary data management practices. Outdated IT systems can further hinder AI adoption and integration, therefore infrastructure in most cases needs to be updated. This must be mastered before even thinking about adopting AI.

🌎Global AI Regulations

Stricter regulations on AI are emerging, focusing on transparency, privacy, ethical use, and accountability. Companies must prioritise using it responsibly, alongside innovatively.

Here are some notable AI success stories:

  • ASOS in partnership with Adidas, they unveiled a new 15-piece collection they had created in just 3 weeks, using AI to predict trends and optimise production. This had reduced production time from months to weeks, allowing for quicker market response.
  • Moonpig introduced an AI-driven handwriting tool, enabling users to personalise cards with their own digital handwriting. This combination of AI and personalisation creates a unique value proposition for their customers.
  • University of Leeds & Leeds Teaching Hospitals have developed a groundbreaking AI tool to identify people who have a heart condition before symptoms arise, reducing the risk of strokes, is currently enduring a 6-month trial.
  • Tesco leverage AI to tailor grocery offers and personalise how people shop, to enhance the customer experience, but also promote healthier eating habits among consumers.
  • Morrisons have installed AI-powered cameras across its UK stores, to improve / enhance stock availability and increase the efficiency of staff.
  • Marks & Spencer through their online refresh are using generative AI to write product descriptions, enabling them to list and sell products at a much faster speed.
  • Ikea are providing AI literacy training to around 40,000 workers and 500 managers. Offering a range of learning materials for understanding and using AI. Mastercard are also following suit, helping prepare all employees for the AI era, not just technical staff, in attempt to drive innovation and performance across the whole business.

There is no doubt that AI done right offers sizeable rewards and a distinct competitive advantage. Alignment of AI adoption with business goals, a test-and-learn approach to deployment, en masse education around opportunities and threats, robust data management and a sharp lens on policy and ethics are a selection of essential tools in the kit-bag to achieve great things with AI.

Are you ready to take the next step in your AI journey? We can help make AI work for you. Overcoming these challenges can be solved by partnering with someone like Tessiant. Where we are armed with specialist expertise, industry experience and the ability to help you plan for, integrate and leverage AI effectively. Please contact Associate Partner, Stuart Richards for a confidential chat in the first instance.

Delve into the multifaceted world of Artificial Intelligence with us on our Tessiant Talks Podcast, featuring Aubrey HB, AI, Automation and Data Analytics Expert, here Tessiant Talks – Tessiant.