Case Study

UK Value Retailer

Delivery Of Operational Savings Across Retail

Case Summary

Minimising operational run costs is critical to maintaining margins, particularly in low-cost retail businesses. The Transformation Director of this UK based value retailer asked Tessiant to review opportunities for 3rd party cost savings across the organisation.


Following the review, we assembled and deployed an experienced retail procurement team to deliver savings and improve contract terms across all categories including supply chain, marketing, IT, utilities and facilities. Making sure the team we deployed was sympathetic to their business culture and way of working. We worked with the senior and HR team to ensure sustainability of the longer term change.


We have helped take c.7% off the goods not for resale cost base through identification and re-negotiation of contracts across the board. Fundamentally changing the cost base particularly in waste, IT support, shop fit outs, maintenance and marketing. In addition to the annual savings, we have supported large capital projects, with over £2m saved, and helped embed procurement practices.

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