The client operated across multiple geographies with fragmented technology and inconsistent processes, limiting visibility and efficiency across the group following recent ownership change.

Tessiant partnered with the client to assess strategic IT and digitalisation opportunities across the business, helping define a clear, investment-led transformation roadmap focused on improving operational efficiency and customer experience.

We engaged stakeholders across central and operating-unit leadership teams, conducting site visits, interviews and digital maturity assessments across the business value chain. By combining operational insight with industry expertise, we identified key pain points, prioritised transformation opportunities and developed a costed roadmap with clear business and investment cases to support future mobilisation.