Following the divestment of the business from the US owners, a plan for a full systems and process migration was required. This would be one of the largest retail change programmes anywhere. Tessiant were brought in to advise the strategy, roadmap and costing.

One of our managing partners stepped into the role of interim CDIO for 9 months. She mobilised the large technology and business change programme, then helped to recruit and onboard the permanent CDIO into position.

We led 120-day planning excersise, bringing in technology delivery managers, change management leads and procurement experts. Starting from a blank slate and looking at an extremely complex separation, our team worked in partnership with internal resources to define the overall change strategy, and produced an impact analysis spanning people, processes and systems.

We handed over the fully-formed technology delivery and change management plan, having helped to select and negotiate with a new set of Tier 1 technology system vendors – including Microsofy, SAP and Salesforce.

“Tessiant’s skill, expertise, and experience in delivering transformational change has made a real difference to us as we go through a period of significant change across our business. Their ability to think strategically, then operationalise and communicate plans has simply built strong engagement not only within their own team but beyond. They invested time in developing and building strong teams, creating a high-performance and inclusive culture”.

 CEO | National Grocer