Case Study

National Grocer

Transformation & Change Strategy

Case Summary

Following the sale of the business, a plan for a full systems and process migration was required. Tessiant provided support for the initial 120 day planning phase to define approach, plan and costs, working across business change, technology leadership, procurement and programme delivery.

Process

Tessiant provided the VP Interim CIO who was part of the small leadership team who shaped this significant programme, leading during the planning phase for the technology and business workstreams. Central messaging and narrative was built in conjuction with the internal comms team, with tailored comms and engagement plans developed by stakeholder groups. The change team was quickly set up, with onboarding packs supporting the facilitation and building of a high performing programme team.

OUTCOME

For the business change workstream, our team developed the overarching change strategy, capturing people, process and system impacts at the right level to create the change management plan beyond the 120 days, and develop future requirements. The communications and change approach was established, and change impacts for major systems and process migrations fed into the 120 day planning.

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