The client were losing significant revenue through customer underpayment and needed support to deliver a complex, multi-function c.£100m transformation programme to improve revenue protection.

Tessiant became a strategic delivery partner, providing programme governance and leading key intiatives across finance, operations and technology to improve revenue protection and customer compliance.

We embedded specialist consultants into the client programme team, bringing expertise in portfolio management, programme delivery and financial analysis. Through close collaboration across internal and supplier teams, we helped align delivery, accelerate execution and embed sustainable operational change.